Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of BLOSSLONDON (hereinafter referred to as “we”, “us” or “our”). By placing an order with us, you agree to be bound by these Terms & Conditions.

For any questions, you can contact us at Info@blosslondon.com.

1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all products and services offered by BLOSSLONDON.

2. Product Information

We strive to ensure that all product descriptions, images, and information on our website are accurate and up-to-date. However, typographical errors or inaccuracies may occur, and we reserve the right to correct them. Product colours may vary slightly due to screen settings or lighting conditions.

3. Ordering and Payment

  • Orders are processed after full payment has been received.

  • Available payment methods may vary depending on your country. Customers are responsible for selecting the appropriate payment method available in their region.

  • All payments are processed securely through trusted third-party providers.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days, depending on your location

  • Orders are shipped directly from our supplier in China

  • Tracking information will be provided where available.

Please ensure that your shipping address is entered correctly. BLOSSLONDON is not responsible for delays or losses caused by incorrect or incomplete addresses.

5. Returns and Cancellations

Please refer to our Return Policy for detailed information on returns, cancellations, and refunds.

  • Returns are at the customer’s expense unless otherwise stated.

  • Items must meet our return conditions to be eligible for a refund.

6. Liability

  • BLOSSLONDON is not liable for loss or damage during shipping if tracking shows that the package was delivered to the address provided by the customer.

  • Customers are responsible for providing accurate shipping information.

  • Any issues with delivery or product damage must be reported within 24 hours of receipt.

7. Intellectual Property

All content on our website, including text, images, logos, and branding, is the property of BLOSSLONDON. Any reproduction, distribution, or use of this content without prior written permission is strictly prohibited.

8. Complaints Procedure

If you wish to file a complaint, please contact us in writing at Info@blosslondon.com.

  • We aim to respond to all complaints within 5 business days.

  • All complaints will be reviewed and handled fairly and promptly.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.