Privacy Policy

This Privacy Policy applies to the services of BLOSSLONDON (also referred to as “we”, “us” or “our”). We respect the privacy of our customers and are committed to protecting the personal information you share with us. All personal data is handled with care and in accordance with applicable data protection laws.

By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by third-party payment providers)

  • IP address and device information

  • Browser type and operating system

  • Order history and customer service communications

  • Website activity and interaction data

We only collect personal information that is necessary for the proper functioning of our services.

Purpose of Data Processing

Your personal data is used for the following purposes:

  • Processing and fulfilling orders

  • Arranging shipping and delivery of products

  • Providing customer service and responding to inquiries

  • Sending order confirmations, updates, and important service-related communications

  • Improving our website, products, and overall customer experience

  • Preventing fraud, abuse, and unauthorized access

  • Complying with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Sharing Data with Third Parties

Your personal information may be shared with trusted third parties only when necessary to provide our services, including:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

These third parties are only permitted to use your data to perform specific services on our behalf and are required to handle your data securely and confidentially.

We may also disclose personal data if required by law or when necessary to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

When your data is no longer needed, it will be securely deleted or anonymised.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyse website traffic and user behaviour

  • Improve performance and user experience

  • Support marketing and advertising activities

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict the processing of your data

  • Request data portability where applicable

To exercise any of these rights, please contact us using the details below. We aim to respond to all requests within a reasonable timeframe.

Data Security

BLOSSLONDON takes appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. While no online system can be guaranteed to be 100% secure, we continuously work to safeguard your information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Company Name: BLOSSLONDON
Email: Info@blosslondon.com